Live Chat Support at Automattic

I’ve had the opportunity to begin leading a new live chat initiative at Automattic with a few other awesome Happiness Engineers and thought it might be worthwhile to post some thoughts. Live chat support is a big push within Automattic this year as we strive to give our customers the best and fastest method of […]

Matt Mullenweg New CEO at Automattic →

Matt Mullenweg New CEO at Automattic → Matt Mullenweg and Toni Schneider are switching jobs at Automattic. After joining Automattic eight years ago, Toni Schneider is moving into a product-focused role within Automattic, and Matt Mullenweg is the new CEO. First off, super excited to work under Matt’s leadership. As many have said, though it […]

Hire by Auditions, Not Resumes – Matt Mullenweg

Hire by Auditions, Not Resumes – Matt Mullenweg → We hire all of our employees on a contract basis, and all go through a trial. They can do the work at night or over the weekend, so they don’t have to leave their current job in the meantime. We pay a standard rate of $25 per […]

WordCamp Birmingham == Success

This weekend I attended my very first WordCamp, WordCamp Birmingham. It was an awesome trip that allowed me to meet not only some fellow Automatticians, but also some other really awesome people in the WordPress community as well. I was super impressed with the organization of the event, so props to the organizers for that. […]