People will read | Andrew Spittle

People will read. What they won’t do is unquestioningly read on your terms. Source: People will read | Andrew Spittle I’ve found this to be absolutely true when working with users of technical products. Many times they would rather talk to someone before spending time searching through documentation they may or may not understand. You still […]

Support Driven Episode 7: Andrew Spittle

Support Driven Episode 7: Andrew Spittle → This episode of the Support Driven podcast features none other than my team lead, Andrew Spittle. If you’re interested in learning more about how Automattic provides support to its many users, I would highly recommend listening. The podcast goes into detail about how our teams are structured, hiring, […]

The Prompt #37: The World’s Greatest Podcast Title

The Prompt #37: The World’s Greatest Podcast Title. → This week’s episode features a very interesting discussion around Apple’s App Store model and the various implications it has for users, developers, and anyone in between. One point that I found quite interesting, and identify with myself, is the Mac App Store. In the same way […]

WP Engine Raises $15M →

WP Engine Raises $15M → WP Engine, one of the largest hosting companies that specialize in running WordPress sites, today announced that it has raised $15 million in funding from North Bridge Growth Equity. I haven’t personally used WP Engine, but have heard some great things about the service. I think this rather large round […]

Matt Mullenweg New CEO at Automattic →

Matt Mullenweg New CEO at Automattic → Matt Mullenweg and Toni Schneider are switching jobs at Automattic. After joining Automattic eight years ago, Toni Schneider is moving into a product-focused role within Automattic, and Matt Mullenweg is the new CEO. First off, super excited to work under Matt’s leadership. As many have said, though it […]