I’ve had the opportunity to begin leading a new live chat initiative at Automattic with a few other awesome Happiness Engineers and thought it might be worthwhile to post some thoughts. Live chat support is a big push within Automattic this year as we strive to give our customers the best and fastest method of …
Author Archives: chaselivingston
The Prompt #37: The World’s Greatest Podcast Title
The Prompt #37: The World’s Greatest Podcast Title. → This week’s episode features a very interesting discussion around Apple’s App Store model and the various implications it has for users, developers, and anyone in between. One point that I found quite interesting, and identify with myself, is the Mac App Store. In the same way …
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Some of Apple’s lemons
Some of Apple’s lemons — 512 Pixels → While Macintosh hardware is considered some of the most reliable in the industry, the company has had some pretty epic failures in the past. This is a great article detailing some well known and some other lesser known failures of Apple in the past. The late 2008 MacBook …
WP Engine Raises $15M →
WP Engine Raises $15M → WP Engine, one of the largest hosting companies that specialize in running WordPress sites, today announced that it has raised $15 million in funding from North Bridge Growth Equity. I haven’t personally used WP Engine, but have heard some great things about the service. I think this rather large round …
Should You Rethink Your Nest Purchase?
Now that Nest is owned by Google, many people have brought up some very legitimate concerns about privacy and are curious if and how they’re Nest data could be used by Google. The folks at Nest are trying to assuage those fears, and have been speaking out a bit on this topic, including Nilay Patel’s …
On Switching to T-Mobile
Last week after hearing T-Mobile CEO John Legere announce their plans to become the “Uncarrier” I was very intrigued. I’ve always felt like I was paying too much for wireless service, and after looking into T-Mobile’s offerings, I found that I could indeed save some money every month by switching. On top of that, they …
Matt Mullenweg New CEO at Automattic →
Matt Mullenweg New CEO at Automattic → Matt Mullenweg and Toni Schneider are switching jobs at Automattic. After joining Automattic eight years ago, Toni Schneider is moving into a product-focused role within Automattic, and Matt Mullenweg is the new CEO. First off, super excited to work under Matt’s leadership. As many have said, though it …
Google to acquire Nest
Google to acquire Nest→ I had high hopes for Nest and have always been fond of what they’re doing for home automation, but not sure I want to have the possibility of Google tracking even more about me. Hope more information will be released concerning privacy in the coming days.
Hire by Auditions, Not Resumes – Matt Mullenweg
Hire by Auditions, Not Resumes – Matt Mullenweg → We hire all of our employees on a contract basis, and all go through a trial. They can do the work at night or over the weekend, so they don’t have to leave their current job in the meantime. We pay a standard rate of $25 per …
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Snapchat “apology”
Snapchat – Find Friends Abuse → The Snapchat community is a place where friends feel comfortable expressing themselves and we’re dedicated to preventing abuse. It’s amazing to me that nowhere in the entire post do they apologize or even say sorry for the hacking and data breach that’s happened. Take a lesson from Buffer and …